Questions about eSIM in Morocco

The questions below come from traveller search terms and the store’s own help. Each answer is the short version, with the detail on its own page.
Before you buy
Which eSIM should I get for Morocco?
One that runs on a Moroccan network, if you can. The local plans on this site are lines on Orange Maroc, one of the country’s three networks, so the phone connects as a Moroccan line rather than as a roaming visitor. Then pick the days of your trip and the data you expect to use. The plans page compares them.
Do I need a passport for a SIM card in Morocco?
For a SIM bought in Morocco, yes. Since 1 April 2014 a prepaid line can only be activated once the buyer’s identity is registered, and visitors use their passport. An eSIM bought online before you fly is not registered at a counter. The full comparison is on eSIM or SIM card.
Does my phone take one?
Almost every iPhone from XR onward and most recent Android phones do. Check your phone, including the carrier-lock check.
On the ground
Is there 5G in Morocco?
Yes. Maroc Telecom, Orange Maroc and inwi launched 5G on 7 November 2025, starting with the main cities. By the end of March 2026 the regulator counted 44% of the population covered. More on the networks.
How much is a SIM card in Morocco?
A Maroc Telecom prepaid SIM costs 20 dirhams including 20 dirhams of credit, and its data passes start at 10 dirhams for 1 GB over 3 days (Maroc Telecom catalogue, March 2026). Orange Maroc sells a SIM or eSIM for 20 dirhams including 20 dirhams of credit.
Where can I buy a SIM card at the airport?
At Marrakech Menara, Orange, Maroc Telecom and inwi all have counters near arrivals, after customs. At Casablanca Mohammed V the airport lists shops for Maroc Telecom, inwi and Orange. Take your passport: the sale includes the identity registration. An eSIM skips the queue: Marrakech and Casablanca have the details.
Money and support
Should data roaming be on?
On a local plan the phone connects as a Moroccan line, so roaming is not needed. On a regional plan, turn data roaming on for the eSIM line. On your home line, keep it off so your home carrier does not charge you. The full setting guide is in the help centre.
Can I get a refund?
Yes, a full refund if the eSIM is not delivered, or if it cannot be made to work and cannot be fixed. A working eSIM is not refunded because your plans changed. Write to contact@baobabsim.com with your order link.
Sources
- Maroc Telecom, catalogue of mobile offers (March 2026)
- Orange Maroc, prepaid mobile plans
- Agence Ecofin, prepaid SIM identification required by ANRT (4 April 2014)
- Maroc Telecom, 5G launch (7 November 2025)
- FNH, 5G in Morocco, citing ANRT (18 July 2026)
- Orange Travel, Marrakech Menara airport guide (3 October 2025)
The plan for this trip

Lowest price per day for trips up to 7 days
7 days · 1 GB · US$5.99
Not needed: local line on Orange Maroc
Buy on BaobabSIMQuestions before you fly
Which eSIM should I get for Morocco?
One that runs on a Moroccan network, if you can. The local plans on this site are lines on Orange Maroc, one of the country's three networks, so the phone connects as a Moroccan line rather than as a roaming visitor. Then pick the days of your trip and the data you expect to use.
Do I need a passport for a SIM card in Morocco?
For a SIM bought in Morocco, yes. Since 1 April 2014 a prepaid line can only be activated once the buyer's identity is registered, and visitors use their passport. An eSIM bought online before you fly is not registered at a counter.
How much is a SIM card in Morocco?
A Maroc Telecom prepaid SIM costs 20 dirhams including 20 dirhams of credit, and its data passes start at 10 dirhams for 1 GB over 3 days (Maroc Telecom catalogue, March 2026). Orange Maroc sells a SIM or eSIM for 20 dirhams including 20 dirhams of credit.
Is there 5G in Morocco?
Yes. Maroc Telecom, Orange Maroc and inwi launched 5G on 7 November 2025, starting with the main cities. By the end of March 2026 the regulator counted 44% of the population covered.
Should data roaming be on?
On a local plan the phone connects as a Moroccan line, so roaming is not needed. On a regional plan, turn data roaming on for the eSIM line. On your home line, keep it off so your home carrier does not charge you.
Where can I buy a SIM card at the airport?
At Marrakech Menara, Orange, Maroc Telecom and inwi all have counters near arrivals, after customs. At Casablanca Mohammed V the airport lists shops for Maroc Telecom, inwi and Orange. Take your passport: the sale includes the identity registration. An eSIM skips the queue.
Will my phone work in the Sahara?
Often, but not everywhere. Coverage is thinner in the desert and in remote High Atlas villages, and Wi-Fi in desert camps is often patchy, so download maps before you leave the towns.
Can I get a refund?
Yes, a full refund if the eSIM is not delivered, or if it cannot be made to work and cannot be fixed. A working eSIM is not refunded because your plans changed. Write to contact@baobabsim.com with your order link.
More help
Install the eSIM before you fly
Scan the QR code on Wi-Fi at home and your Morocco eSIM is on the phone before you board. Where to find the code, and what to do if it fails.
Switch the eSIM on after landing
Land in Marrakech or Casablanca and get online: choose the eSIM for mobile data, get the roaming setting right for your plan, and keep your number.
Data roaming in Morocco, explained
A local plan connects as a Moroccan line; a regional plan roams. Which switch to flip, and why your home line keeps its roaming off.
No connection in Morocco
The phone shows no data after landing: the checks that fix most cases, in order, before you write to the store's support.
Refunds and a lost QR code
The refund promise in plain words, how to find your order page if you lost the link, and why a working eSIM is not refunded after a change of mind.
Check your phone takes an eSIM
iPhone XR onward, Pixel 4 onward, Galaxy S20 onward and most recent phones take an eSIM. The one-minute check, and the models that do not.
Still stuck?
Orders, QR codes and refunds are handled by BaobabSIM support. Write with the link to your order page and your phone model.
contact@baobabsim.com